Refund & Return Policy
No returns · No refunds
Please read carefully before purchasing.
All sales are final
Due to the nature of jewellery (hygiene reasons) and being a small business, we have a strict no return, no refund and no exchange policy for:
- change of mind
- wrong size ordered
- if you simply don’t like it
If your piece arrives faulty, damaged or incorrect
Message us within 7 days of receiving your order and we will repair, replace or refund it.
Questions before you order?
Please check the product details, sizing and photos before ordering. If you are unsure about anything, ask us first on WhatsApp (065 385 3057) or at lpjewels23@gmail.com and we’ll happily help.